Hotel Reservationist (West End)



The Rathbone is a privately owned boutique style hotel with 72 bedrooms located within the heart of Londons West End. Within easy walking distance of Oxford Street Covent Garden and the Theatre District we are surrounded by a wide choice of some of the best restaurants London has to offer. We are looking for a reservations agent to join our team and this position will involve Taking reservations via email telephone fax and internet and ensuring that all reservations are handled promptly and efficiently Follow up the administration of each booking to help the reception team carry out check-in operations effectively To provide a friendly welcome and high-quality service Dealing with no shows and late cancellations Maximise occupancy revenue and yield. The ideal candidate must have a good understanding of hospitality with excellent guest relation skills. Preferably with previous experience he she should be confident with excellent communication and organisational ability. In return for your commitment we offer an excellent salary along with other benefits. Applicants who do not already have legal permission to work in the United Kingdom will not be considered. Job is available immediately. If you want to be part of a professional team please contact us on the following email address together with your C.V sales rathbonehotel.com